Terms &
Conditions.

01Agreement to These Terms

These Terms & Conditions govern your engagement of Fenwright Consulting (“Fenwright,” “we,” “us”) for consulting, branding, AI integration, advertising and related services (the “Services”). By engaging us or accepting a written proposal, you (the “Client”) agree to these Terms. Where a signed written agreement and these Terms conflict, the signed agreement prevails.

02Services & Scope

The specific Services, deliverables, milestones, fees and timelines for each engagement are set out in a written proposal or statement of work agreed by both parties. Anything not expressly described there is out of scope until agreed in writing. We may decline work that falls outside our expertise or that we cannot deliver to our standard.

03Consultation & Written Agreement

Every engagement begins with a consultation at no cost, during which we assess fit and outline an approach. No work is chargeable until scope, milestones and fees are agreed in writing. Verbal discussions do not create a payment obligation.

04Milestones & Deliverables

Work is organised into defined milestones. Each milestone has an agreed deliverable and acceptance criteria. When a milestone is delivered, you have a reasonable period to review it and request reasonable revisions needed to meet the agreed outcome before approving it.

05Fees, Invoicing & Payment

All fees are quoted and payable in Canadian dollars (CAD) unless your written agreement states otherwise. An invoice for a milestone is issued only after that milestone has been delivered, revised as reasonably required, and approved by you.

Invoices are payable via Stripe or PayPal by the due date stated on the invoice. We do not require deposits and do not bill for work that has not yet been delivered.

06No Upfront Payment

Fenwright does not take upfront payment for undelivered work. You are never asked to pay in advance of a milestone being completed and approved. This is a fixed feature of how we operate and is not varied on a per-project basis.

07Refunds & Unreached Milestones

If an engagement cannot be completed for any reason, you receive a pro-rata refund for any milestone that has been paid for but not delivered.

Where work has been performed toward a milestone that was not reached, that work is not charged. You pay only for milestones that are delivered and approved.

08Revisions

Reasonable revisions required to bring a deliverable to the agreed outcome are included in the milestone fee. Revisions that materially expand the agreed scope may be quoted as additional work and are only undertaken once agreed in writing.

09Client Responsibilities

You agree to provide, in a timely manner, the access, materials, approvals and information reasonably needed for the Services. Delays in providing these may affect timelines. You confirm that any materials you supply do not infringe the rights of others.

10Intellectual Property

On full payment of the relevant milestone, ownership of the final deliverables produced for that milestone passes to you, except for any third-party materials and any pre-existing tools, methods or components owned by Fenwright, which are licensed to you for use within the deliverable. We may reference the engagement and display non-confidential work in our portfolio unless you ask us in writing not to.

11Confidentiality

Each party will keep the other’s non-public information confidential and use it only to perform or receive the Services. This obligation does not apply to information that is public through no fault of the receiving party or that must be disclosed by law.

12Warranties & Disclaimers

We perform the Services with reasonable skill and care consistent with professional standards. Except as expressly stated, the Services and deliverables are provided without further warranties of any kind, whether express or implied. We do not guarantee specific commercial results such as revenue, rankings or campaign performance, which depend on factors outside our control.

13Limitation of Liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data.

Our total aggregate liability arising out of or relating to the Services, whether in contract, tort or otherwise, will not exceed the total fees actually paid by you to Fenwright for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.

14Term & Termination

Either party may terminate an engagement on written notice. On termination, you pay for milestones delivered and approved up to the termination date, and the refund and no-charge provisions in Section 7 apply to any paid-but-undelivered or unreached milestones. Sections relating to confidentiality, intellectual property and liability survive termination.

15Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The courts located in Ontario have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services.

16Changes to These Terms

We may update these Terms from time to time. The version in effect when your written agreement is signed governs that engagement. Continued engagement after an update constitutes acceptance of the updated Terms for new work.

17Contact

Questions about these Terms can be sent to info@fenwright.ca or by post to Fenwright Consulting, 114 Jura Crescent, Brampton, ON L6P 4R3.